• Briana Francis

Why We Built a Mobile App to Celebrate Wins

There’s Science To It

The psychology behind feeling valued is more complicated than we think, especially when we’re socially distancing ourselves. Validation can be defined as recognizing and accepting another person’s thoughts, feelings, sensations, and behaviors as understandable. While there is a mantra in society that tells us we don’t need other people to feel valued, even the most independent people still need it in some aspects of their lives. A simple “thank you” goes a long way.

The theory of Maslow’s Hierarchy of Needs breaks down the elements humans need to thrive and how they apply to psychology. The figure below shows basic human needs of safety and physiological needs at the bottom of the pyramid. At the top, you’ll see psychological needs of love and belonging, esteem and self-actualization.

We can take away from the above image that every workplace should address and fulfill each level of Maslow’s Hierarchy. They all encourage a happy and productive environment. The most effective way to show value, outside of words, is the reward system. A literal part of the brain is formed by specific neural structures named the reward system that mediates reinforcement, positive or negative. Let’s call it the Loyalty program, like mobile apps businesses, to keep customers happy and come back to throw more money at them.

This “loyalty program” can be applied in a work-from-home environment, schools, and by parents. Forbes says that 50% of the workforce will be working remotely by the end of 2021, and the COVID-19 pandemic has only accelerated this. Working from home feels like the norm by now, but many remote workers still feel disconnected. Our kids are feeling this too while they spend the school day on the computer. So what better way to help everyone adjust to this new way of life?

We noticed these trends within our team, which led us to explore something deeper- how can we create a more safe and positive culture that boosts employee morale while working from home, and why does it work?

Rewards form good habits.

When your business offers exclusive rewards in exchange for profitable customer behavior, or, in our case, employee behavior, it’s quickly understood that actions are linked to benefits. One of the most critical factors in forming a habit is changing the user’s attitude towards the behavior and seeing their efforts as personally rewarding.


Feeling motivated to work is hard when you’re at home. Adding a reward to the equation makes it a little more interesting. The closer someone is to reaching a goal, the more effort they’ll want to put into it. Employees and students react in the same way when they know they are close to reaching a deadline for an important client or are about to pass a final with flying colors, and there’s something fun to look forward to.

We created Props at Sesto Labs not only for our employees to feel good about what they do but also to earn perks along the way! We want you to enjoy those perks, too, whether you’re a teacher who wants to make learning from home fun or a parent who wants the chores to get done sooner rather than later.

How many loyalty programs have you signed up for? Join us and follow our blog here!

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